ShweShwe

SHWE

Privacy Policy

Last updated 11 July 2026

This Privacy Policy explains how Shwe Company (“Shwe”, “we”, “us”, or “our”) collects, uses, and protects your information when you use the Shwe mobile application and the website at www.shwe.krd (together, the “Service”). By using the Service, you agree to the practices described in this policy.

1. Information We Collect

We collect only the information needed to provide the Service. Much of the Service, including viewing live rates and prices, can be used without signing in or providing personal details.

Account information

If you choose to sign in, you may use Sign in with Google or Sign in with Apple. When you do, we receive your name, email address, and a unique account identifier from that provider, and we create an account for you. If you use Sign in with Apple, you may choose Apple’s option to hide your email, in which case we receive a private relay address instead of your real one. Signing in lets your portfolio, alerts, and settings follow you across devices.

Profile picture

If you choose to set a profile picture, you can select a photo from your device’s photo library. That image is uploaded to our secure storage (Google Firebase Storage) and associated with your account. We access your photo library only when you actively choose a picture.

Information you enter

When you use the portfolio, watchlist, and price-alert features, we store the information you enter — such as the assets you track, amounts, purchase prices and dates, and the alert levels you set — so that we can provide those features to you.

Device and notification information

To deliver push notifications and operate the Service reliably, we collect a device identifier, a device notification token (from Google Firebase Cloud Messaging), your device platform and model, the app version, and your selected language. You can enable or disable notification categories at any time in the app’s notification settings.

Location information

With your permission, the app uses your device location to show the distance to nearby exchange offices. Location is used only while you are using the app, and granting this permission is optional — the rest of the Service works without it. You can grant or revoke location access at any time in your device settings.

Camera

The app includes a feature that lets you point your camera at your surroundings to scan and recognize text (for example, printed rates). This text recognition runs on your device using Google ML Kit; the camera images are processed locally and are not uploaded to or stored by us. The only images we store are a profile picture that you deliberately choose to set.

Live features and log data

When you use live features — such as the live “people online” count and the Live Trivia and Arena games — your device connects to our servers in real time. As part of that connection, our servers automatically receive your IP address, an approximate location (such as country and city) derived from it, your device or browser type, and connection times. We use this information to operate the live features, to display aggregate online-user counts, and to keep the Service secure. In the games, we also process the display name you use and your gameplay activity (such as answers and results).

2. How We Use Your Information

  • To provide and operate the Service and its features.
  • To deliver price alerts and the notifications you have enabled.
  • To sync your account, portfolio, alerts, and settings across your devices.
  • To show the distance to nearby exchange offices when you allow location access.
  • To run live features and games and to display aggregate online-user counts.
  • To maintain security, prevent abuse, and troubleshoot problems.
  • To understand overall, aggregate usage so we can improve the Service.
  • To comply with applicable legal obligations.

3. How Your Information Is Shared

We do not sell your personal information, and we do not use third-party advertising networks in the Service. We share information only in the following limited situations:

  • Service providers. We use trusted providers to run the Service, including Google Firebase (authentication, database, file storage, and push messaging), Google Maps and Google Sign-In, Apple Sign-In, and our own hosting and content-delivery providers. These providers process information on our behalf to deliver the Service.
  • Legal reasons. We may disclose information if required by law, or to protect the rights, safety, and security of our users, the public, or Shwe.
  • With your direction. Information you choose to make visible — such as the display name you use in a game — may be seen by other participants.

4. Third-Party Services

The Service relies on the following third parties, whose handling of data is governed by their own privacy policies:

5. Push Notifications

We send push notifications for rate updates, market status, price alerts you create, and announcements. You can control which categories you receive in the app’s notification settings, and you can turn notifications off entirely in your device settings at any time.

6. Data Retention

We keep personal information for as long as your account is active or as needed to provide the Service, and thereafter only as required to comply with our legal obligations, resolve disputes, and enforce our agreements. Aggregate and de-identified information (such as total online-user counts) may be kept for longer, as it no longer identifies you. When you delete your account, we delete or de-identify the personal information associated with it, except where we must retain it by law.

7. Your Choices and Rights

  • Permissions. You can grant or revoke access to location, the camera, your photo library, and notifications at any time in your device settings.
  • Your data in the app. You can add, edit, or remove your portfolio entries and price alerts, and change your language and notification preferences, directly in the app.
  • Access and correction. You may contact us to access or correct the personal information associated with your account.
  • Account deletion. You can delete your account and its data as described below.

8. Deleting Your Account

You can delete your account at any time from within the app, in the profile settings (“Delete Account”). Deleting your account removes your account profile and the personal information linked to it, including your portfolio, alerts, and profile picture, except for any information we are required to retain by law. You can also stop all data collection by uninstalling the app, and you may contact us at [email protected] for help with deletion.

9. Children’s Privacy

The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

10. Security

We take reasonable technical and organizational measures to protect your information, including encrypted connections and access controls, and the app offers protection against on-screen capture of sensitive content. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. International Data Transfers

We operate from the Kurdistan Region of Iraq. The providers we use, including Google Firebase, may store and process information on servers located in other countries. By using the Service, you understand that your information may be transferred to and processed in locations outside your country of residence, with appropriate safeguards.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent version. If we make material changes, we will take reasonable steps to notify you, and your continued use of the Service after the changes take effect means that you accept the updated policy.

13. Contact Us

If you have any questions or requests regarding this Privacy Policy or your information, please contact us at [email protected].